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How to Clean Up a Spill without Damaging Your Carpet (including fresh urine spots)
STEP 1: Cover spill with WHITE nappy or paper towels. DO NOT use coloured paper! It might transfer onto the carpet. Be sure to use a THICK stack to absorb as much of the spot as possible.
STEP 2: Blot by stepping on stack of towels.
REPEAT THIS PROCESS UNTIL NO TRANSFER
TAKES PLACE. DO NOT RUB!!!
STEP 3: Apply Spotting Agent. Warning: Do not use spot removers that you get at the grocery store! They leave a sticky residue behind and may discolour your carpet. Get a Home Pro Spotter FREE from us. Ask us how.
Pet Spots: Only Use Pet Spotter on pet spots. Urine turns “alkaline” from being exposed to oxygen. Pet Spotter is designed to neutralize urine salts. *GET YOUR CARPET CLEANED AS SOON AFTER A PET SPOT AS POSSIBLE! Even when you do a great job cleaning the spot, urine salts can still be left behind which will discolour your textile and collect odour causing bacteria. Warning: Do NOT use over the counter spotters for urine. They are not designed to neutralize the urine salts.
STEP 4: REPEAT Steps 1 and 2. If the spot does not come out, do NOT attempt any further action, as you may set the spot and/or damage your carpet.
Instead, call us immediately at 0400 568 567 If it is after hours, keep it moist until morning by misting a little more solution or water. Leave a voice mail message and we will contact you immediately the next business day.
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Cleaning A Spill